On January 26th, 2024, Spring Festival travel rush was officially launched. Spring Festival travel rush in 2024 starts from January 26th and ends on March 5th, including 15 days before the festival and 25 days after the festival, totaling 40 days.
    Spring Festival travel rush, with 9 billion people traveling back and forth, presents a vibrant and energetic China. On the first day of Spring Festival travel rush, the reporter came to Beijing West Railway Station, started a dialogue with many railway staff and passengers, gathered multiple perspectives, listened to stories on the way, and condensed a picture of 2024 railway Spring Festival travel rush with "orderly, efficient service and rich flavor".
Platform of Beijing West Railway Station (Photo courtesy of Beijing Bureau of China Railway)
   -passenger flow is superimposed and orderly.
    During Spring Festival travel rush this year, the railway department is expected to send 480 million passengers, with an average of 12 million passengers per day, an increase of 37.9% compared with that of Spring Festival travel rush in 2023. China State Railway Group Co.,Ltd. is expected to arrange about 12,700 passenger trains every day before the festival, and its passenger capacity will increase by 14.4% compared with that of Spring Festival travel rush in 2019.
    According to the person in charge of China State Railway Group Co.,Ltd. Passenger Transport Department, during this year’s Spring Festival travel rush, it is expected that the railway passenger flow will be superimposed with the flow of visiting relatives, students, workers and tourists, showing the characteristics of overall high operation, relatively stable before the holiday and relatively concentrated after the holiday.
    Yu, a student from Baoji, Shaanxi Province, is a freshman in Beijing. This is his first experience in Spring Festival travel rush. From ticket purchase to pit stop, the most impressive impression of Spring Festival travel rush this year is convenience. "I made an appointment on the Internet ten days in advance, and I bought the ticket smoothly. I changed it once for some reasons, and the process was smooth."
    It is reported that in order to cope with the large passenger flow in Spring Festival travel rush, co-ordinate passenger and cargo transportation, and scientifically and reasonably arrange transportation capacity, China State Railway Group Co.,Ltd. has launched eight measures to ensure the convenience and benefit of the people, scientifically arrange transportation capacity supply, enhance passengers’ ticket purchasing experience, strengthen travel information services, optimize railway station and train services, create a civilized travel environment, implement preferential fare policies, and ensure the transportation of key materials. Think about what passengers think and worry about what passengers are anxious about. From buying tickets to waiting for a bus, taking a bus to eating, the whole process checks for missing and filling up shortcomings, making the way home more humane, convenient and intelligent, and striving to achieve the goal of "Safe Spring Festival travel rush, orderly Spring Festival travel rush, warm Spring Festival travel rush, and better experience for passengers".
   -Adequate guarantee and efficient service.
    At 5: 34 am on 26th, the G6701 train slowly left Beijing West Railway Station, which was the first high-speed train in Spring Festival travel rush in 2024. The G6701 train is operated by Jingcheng Group 3, Team 2 of Shijiazhuang Passenger Transport Section of China Railway Beijing Bureau Group Company.
    Ma Jinye, the conductor of the G6701 train, said that in order to meet the travel needs of passengers in Spring Festival travel rush, the G6701 train was replaced by the original Harmony 380AL model and reconnected with the Fuxing CR400AF model, with an increase of 124 people.
    This year, Spring Festival travel rush and Shijiazhuang Passenger Transport Section No.2 High-speed Railway Team optimized 12 railway convenience measures, such as key reservation service, Internet ordering service, and mobile charging treasure. At the same time, it also added large luggage delivery service specifically for the elderly with more luggage and passengers traveling with children, which effectively reflected the warm service to the last mile of passengers’ journey.
    Among them, the "Blue Ribbon Action" initiated by Beijing Bureau Group appeared for the first time, that is, when an older man rides a car, the flight attendant will tie a blue ribbon on his hand to remind all staff to pay attention and provide help in time during the inspection.
Train G6701 (Photo courtesy of Beijing Bureau of China Railway)
    With regard to security measures in Spring Festival travel rush, Wang Shaojie, deputy director of Beijing Railway Public Security Department, said that in light of the fact that the passenger flow this year has exceeded that of previous years, Beijing Railway has made full preparations in terms of police force arrangement, post setting and police security in advance in accordance with the requirements of "one stop, one plan" and "police force following demand". In the early stage, a one-month special rectification of station security order and hidden dangers of line security was carried out, which laid a good foundation for Spring Festival travel rush.
    At Beijing West Railway Station, a fast entrance channel has been opened in the North Ticket Office. After purchasing tickets, passengers can directly check their tickets and take the bus to ensure the smooth entrance of passengers. At the 12306 service desk, the reporter saw the reading glasses, sewing kit, Red Cross first aid kit, AED and other facilities configured here for the convenience of passengers in need; There is a free charging device installed in the waiting area to meet the emergency mobile phone charging needs of passengers; In order to improve the assistance to key passengers, in view of the fact that the elderly will not use the smart phone network to purchase tickets, the ticket office has set up a "Beijing Railway Love and Respect for the Elderly Slow Window"; The waiting room of Beijing Railway Aixin 036 is also equipped with special wheelchairs and stretchers to provide love pick-up and drop-off service for special key passengers.
    Mr. Shen is taking his 92-year-old mother on the way to achieve the goal of "traveling around the world". They have just returned from Harbin and changed trains at Beijing West Railway Station for Yinchuan for the New Year. According to him, although there was no Spring Festival travel rush a few days ago, it was already difficult to buy a ticket to Harbin. "Because there was no direct flight from Yinchuan to Harbin, we grabbed it from Baotou, but we only grabbed the middle shop. After getting on the bus, the flight attendant learned that my mother was too old to climb the middle berth, so she went to the rest room of the conductor. This experience made me deeply feel the care of the train for the elderly. "
   -the taste of the year is rich, and it is homesick.
    Walking into Beijing West Railway Station, the most eye-catching thing is the warm atmosphere of the calligraphy public welfare activities of "Send Wanfu and Enter Wanjia". The Beijing Bureau Group Company organized 12 calligraphy backbones to present the Spring Festival couplets to the advanced model workers and front-line workers of the Beijing Bureau at the West Railway Station, as well as the vast number of passengers riding in Beijing West Railway Station, so that they can feel the warmth and happiness of the journey and the strong flavor of China.
    Ding Qi, secretary-general of the Calligraphers Association of Beijing Bureau Group Company, shared that just one hour after the activity started, he wrote more than 90 fu characters and more than 10 couplets, "feeling the high enthusiasm of the passengers".
"Send Wanfu, Enter Wanjia" Calligraphy Public Welfare Activity (Photo courtesy of China Railway Beijing Bureau)
    Ms Qu, from Xi ‘an, said, "I came to Beijing on business, and I happened to see that the Beijing Railway Bureau was holding this activity. I specially brought a blessing. I hope my family will be safe, healthy and happy in the new year, so I am very happy to get the blessing. After returning, it must be posted at home for the first time, and it is also to bring the enthusiasm of the people in the capital back to Xi’ an. "
    On platforms and trains, the elements of the Spring Festival can also be seen everywhere, adding a deep warmth and flavor to the passengers’ way home.
    Ren, who is studying in middle school, decided to travel to Wuhan after the holiday, which happened to catch up with the first day of Spring Festival travel rush. "I felt a strong fireworks and human touch in the car. Although I set out alone, I will definitely not feel lonely along the way."
    "Returning home" is the eternal theme of Spring Festival travel rush. A train is full of homesickness, witnessing the wandering people from all over the world meet from now on, and then go to all over the world, eager to return home, overflowing all directions.
    Mr. Liu from Xingtai is engaged in take-away work in Beijing. He is going to spend the Spring Festival in 2024 at work, but on the first day in Spring Festival travel rush, he still can’t wait to buy a ticket to return home. "I want to go home first, buy new clothes and firecrackers for my children, and prepare new year’s goods for my family. The children are looking forward to my return."
    Ms. Zhou from Zhengzhou took an early leave to go home. "The two children have never returned to their hometown since they were born. This year, I also want to take them back early to see where my mother grew up."
    When it comes to missing his family, Mr. Lu from Anyang didn’t make a sound. He first shed tears. "I haven’t seen my family for a long time and miss them very much. The new house at home has also been renovated, and I hope to have a good year with my family in the new house this year. "
    ……
    The ordinary stories of ordinary people constitute the temperature of Spring Festival travel rush, and the emotions of small families outline the warmth of flowing China. Escort in many ways, the curtain of Spring Festival travel rush in 2024, is slowly opening in the exuberant vitality. (Text/Han Yina)
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